To satisfy our customers' needs, we'll give them what they want, not what we want to give them.
- Steve James

Always be closing. That doesn't mean you're always closing the deal, but it does mean that you need to be always closing on the next step in the process.
- Shane Gibson

Those people blessed with the most talent don't necessarily outperform everyone else. It's the people with follow-through who excel.
-Mary Kay Ash

Describe your product in terms of what it "does"not in terms of what it "is".
- Brian Tracy

You don't close a sale, you open a relationship if you want to build a long-term, successful enterprise.
- Patricia Fripp

People buy from people they trust and they trust people they like.
- Garrison Wynn

Telling is not selling;never make a statement if you can phrase it in the form of a question.
- Brian Tracy

It is not your customer's job to remember you. It is your obligation and responsibility to make sure they don't have the chance to forget you.
- Patricia Fripp

To succeed in sales, simply talk to lots of people every day. And here's what's exciting - there are lots of people!
- Jim Rohn

Internalize the Golden Rule of sales that says: All things being equal, people will do business with, and refer business to, those people they know, like and trust.
- Bob Burg